Technical issues in our email systems

Incident Report for ionos.co.uk

Resolved

The systems are stable and all services are functioning normally again.

Posted Jul 10, 2026 - 18:30 BST

Update

We are still working on resolving the technical issue. Thank you for your patience.

Posted Jul 10, 2026 - 16:15 BST

Update

We are still working on resolving the technical issue.

Posted Jul 10, 2026 - 11:11 BST

Update

Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.

Posted Jul 10, 2026 - 10:34 BST

Identified

Currently, there are issues in our email systems. In case of problems with your mail software, we recommend you to use the webmail on https://mail.ionos.co.uk/ . Due to the increased number of users, it may be necessary to reload the webmail during use.

Posted Jul 10, 2026 - 08:24 BST

This incident affected: Email (Sending Emails, Mail client).