ionos.co.uk Status

All Systems Operational

IONOS Operational

IONOS Login Operational

IONOS Control Panel Operational

IONOS Order Page Operational

IONOS Help Center Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Sending Emails Operational

Receiving Emails Operational

IONOS email migration Operational

Mail client Operational

Office Operational

Microsoft 365 Operational

Google Workspace Operational

OX App Suite Operational

Online Storage & Backup Operational

Managed Nextcloud Operational

Email Archiving Operational

HiDrive Operational

MyDefender Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder Operational

MyWebsite (ordered after 09/06/2017) Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Website Builder Operational

Hosting Operational

Web Hosting Operational

Web Hosting Windows Operational

Wordpress Hosting Operational

Wordpress Pro Operational

Deploy Now Operational

Server & Cloud Operational

Managed Dedicated Server Operational

Dedicated Server Operational

Cloud Server Operational

Virtual Server Operational

VPS Operational

Cloud Backup Operational

Cloud Panel Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

Maintenance on Database Systems

Completed - The scheduled maintenance has been completed.
Mar 31, 02:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 21:30 BST

Scheduled - Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel

Additionally, our Customer Service Team may not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologise for any inconvenience this may cause.
Mar 28, 13:51 GMT

Mar 30, 2025

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

Degraded performance with Shared Hosting Linux Servers

Resolved - The issue has been resolved. Thank you for your patience and understanding.
Mar 26, 09:31 GMT

Monitoring - We are monitoring the situation to ensure that the issue does not reoccur.
Mar 26, 09:18 GMT

Update - We have eliminated the disruption for almost everyone affected.
Mar 26, 09:04 GMT

Update - Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.
Mar 26, 08:55 GMT

Identified - We’re currently experiencing degraded performance issues with some of our shared hosting Linux servers. Websites hosted there could be temporarily inaccessible or might load slower than usual. We apologise for any inconvenience caused.
Mar 26, 08:30 GMT

Mar 25, 2025

No incidents reported.

Mar 24, 2025

Long waiting times for our Hotline

Resolved - The disruption affecting the Support Line has been resolved. It is now functioning normally again.
Mar 24, 12:12 GMT

Identified - An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Mar 24, 11:22 GMT

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.