Update - We have eliminated the disruption for almost everyone affected.
Mar 05, 2024 - 01:34 GMT
Update - We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
Mar 04, 2024 - 23:09 GMT
Update - Our technicians are currently working on resolving this issue.
Mar 04, 2024 - 22:51 GMT
Identified - Due to a technical disruption, some customers may face issues with their Cloud Server.
Mar 04, 2024 - 22:17 GMT
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Email Archiving Operational
Office Operational
Microsoft 365 Operational
HiDrive Operational
Google Workspace Operational
OX App Suite Operational
Managed Nextcloud Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Wordpress Pro Operational
Website Builder Operational
Servers Partial Outage
Dedicated Server Operational
Cloud Server Partial Outage
Virtual Server Operational
VPS Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 5, 2024

Unresolved incident: Disruption in Cloud Servers.

Mar 4, 2024
Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024
Resolved - The issue has been resolved.
Feb 28, 18:31 GMT
Identified - Some customers may be experiencing issues accessing their websites.
Feb 28, 17:32 GMT
Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - This incident has been resolved.
Feb 22, 03:52 GMT
Identified - An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Feb 22, 03:26 GMT
Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 05:00 GMT
Scheduled - We will be performing maintenance on our MyWebsite product.

During this period, it will not be possible to publish updates on MyWebsite websites.

The online websites created will not be affected. We apologize for any inconvenience this may cause.

Feb 19, 13:49 GMT
Feb 20, 2024

No incidents reported.