ionos.co.uk Status

All Systems Operational

IONOS Operational

IONOS Login Operational

IONOS Control Panel Operational

IONOS Order Page Operational

IONOS Help Center Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Sending Emails Operational

Receiving Emails Operational

IONOS email migration Operational

Mail client Operational

Office Operational

Microsoft 365 Operational

Google Workspace Operational

OX App Suite Operational

Online Storage & Backup Operational

Managed Nextcloud Operational

Email Archiving Operational

HiDrive Operational

MyDefender Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder Operational

MyWebsite (ordered after 09/06/2017) Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Website Builder Operational

Hosting Operational

Web Hosting Operational

Web Hosting Windows Operational

Wordpress Hosting Operational

Wordpress Pro Operational

Deploy Now Operational

Server & Cloud Operational

Managed Dedicated Server Operational

Dedicated Server Operational

Cloud Server Operational

Virtual Server Operational

VPS Operational

Cloud Backup Operational

Cloud Panel Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

AI Tools Operational

AI Receptionist Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 23, 2026

No incidents reported today.

May 22, 2026

Disruption in Cloud Servers

Resolved - The issue has been resolved.
May 22, 18:04 BST

Identified - Due to a technical disruption, some customers may face issues with their Cloud Server.
May 22, 15:14 BST

Some websites may be inaccessible

Resolved - This incident has been resolved.
May 22, 12:04 BST

Investigating - Some customers may be experiencing issues accessing their websites.
May 22, 10:12 BST

Some websites may be inaccessible

Resolved - The issue has been resolved.
May 22, 02:09 BST

Monitoring - We are monitoring the situation to ensure that the issue does not reoccur. Our apologies for the inconvenience caused.
May 22, 02:00 BST

Update - We are monitoring the situation to ensure that the issue does not reoccur. Our apologies for the inconvenience caused.
May 22, 01:59 BST

Update - We are still working on resolving this issue. We will post an update as soon as new information becomes available.
May 22, 00:14 BST

Update - We are still working on resolving the technical issue. Thank you for your patience.
May 21, 22:14 BST

Update - Our technicians are currently working on resolving this issue.
May 21, 20:44 BST

Identified - Some customers may be experiencing issues accessing their websites.
May 21, 18:27 BST

May 21, 2026

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

Disruption in logging into the Webmail

Resolved - The systems are stable and all services are functioning normally again. Our apologies for the inconvenience caused.
May 15, 12:09 BST

Update - We have eliminated the disruption for almost everyone affected.
May 15, 12:02 BST

Identified - We have received reports that some customers may be experiencing issues when attempting to log in to Webmail.

In the meantime, you may access your emails in an email program or email app on mobile devices.
May 15, 11:38 BST

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

Maintenance on Database Systems

Completed - The scheduled maintenance has been completed.
May 11, 02:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 21:30 BST

Scheduled - Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel

Additionally, our Customer Service Team may not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologise for any inconvenience this may cause.
May 7, 16:29 BST

May 10, 2026

May 9, 2026

No incidents reported.