In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 07, 2025 - 10:00 GMT
Scheduled - Please be aware that we will be performing maintenance on our Website Builder systems.

During short periods of time you might not have access to your Website Builder editor. We advise you to try again the next day or after two hours in urgent cases.

Jan 7, 2025 10:00 - Feb 4, 2025 19:00 GMT
IONOS Operational
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Website Builder Under Maintenance
MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Operational
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Website Builder Under Maintenance
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance on Database Systems Jan 26, 2025 21:30 - Jan 27, 2025 02:00 GMT
Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel

Additionally, our Customer Service Team may not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologise for any inconvenience this may cause.

Posted on Jan 24, 2025 - 14:07 GMT
Past Incidents
Jan 26, 2025

No incidents reported today.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025
Resolved - The issue has been resolved.
Jan 15, 10:47 GMT
Investigating - Due to a technical disruption, cancellation of products or features may not be possible at this time.
Jan 15, 10:26 GMT
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025
Completed - The scheduled maintenance has been completed.
Jan 12, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 08:00 GMT
Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.

Jan 10, 12:41 GMT