All Systems Operational
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Email Archiving Operational
Office Operational
Microsoft 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Managed Nextcloud Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Wordpress Pro Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 6, 2021

No incidents reported today.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Resolved - We apologise to customers who were affected by this disruption. We are working to ensure that similar issues do not occur in the future.

Thank you for your patience and understanding.
Dec 2, 11:55 GMT
Monitoring - We are monitoring the situation to ensure that the issue does not reoccur.
Dec 2, 10:39 GMT
Update - We understand the importance of these systems to our clients and we sincerely apologize for the inconvenience caused.

There may still be isolated cases where some websites appear incorrectly. We appreciate your patience as we worked on fully resolving the issue.

We will update the status page with any additional information as soon as it becomes available.
Dec 2, 09:36 GMT
Update - Most webpages are now accessible again. However, there may be isolated cases where some pages appear incorrectly. We are working on fully resolving the issue.
Dec 1, 08:15 GMT
Update - We are still working on resolving the technical issue. Thank you for your patience and understanding.
Dec 1, 07:30 GMT
Update - We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
Nov 30, 11:27 GMT
Update - We are still working on resolving the technical issue. Thank you for your patience.
Nov 30, 08:09 GMT
Identified - Some customers may be experiencing issues accessing their websites.
Nov 30, 07:27 GMT
Dec 1, 2021
Nov 30, 2021
Nov 29, 2021
Resolved - Thank you for your patience and understanding.
Nov 29, 12:14 GMT
Identified - Due to this technical disruption there may currently be an increased call volume to our hotlines. Waiting times may therefore be longer.
Nov 29, 12:05 GMT
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021
Resolved - The issue has been resolved.
Nov 23, 11:18 GMT
Update - We are still working on resolving the technical issue. Thank you for your patience.
Nov 23, 10:39 GMT
Identified - Currently, some customers may not be able to log into the Control Panel
Nov 23, 10:13 GMT
Nov 22, 2021
Completed - The scheduled maintenance has been completed.
Nov 22, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 21:30 GMT
Scheduled - Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out

Additionally, our Customer Service Team may not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologize for any inconvenience this may cause.
Nov 19, 10:36 GMT