All Systems Operational
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Email Archiving Operational
Office Operational
Office 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 4, 2020

No incidents reported today.

Apr 3, 2020

No incidents reported.

Apr 2, 2020
Resolved - The issue has been resolved.
Apr 2, 09:22 BST
Update - We are still working on resolving the technical issue.
Apr 2, 09:00 BST
Identified - Access to Online Marketing in the Control Panel may be temporarily restricted.
Apr 2, 08:12 BST
Apr 1, 2020

No incidents reported.

Mar 31, 2020
Resolved - At this time, the disruption has been resolved and all services are functioning normally again.
Mar 31, 17:22 BST
Identified - Some customers are experiencing issues accessing Control Panel and Webmail.
Mar 31, 16:10 BST
Mar 30, 2020

No incidents reported.

Mar 29, 2020
Completed - The scheduled maintenance has been completed.
Mar 29, 11:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 05:00 BST
Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.
Mar 27, 14:36 GMT
Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020
Resolved - The issue has been resolved.
Mar 25, 13:56 GMT
Update - We are still working on resolving the technical issue.
Mar 24, 21:49 GMT
Identified - Some customers may face issues while using Webspace Recovery.
Mar 24, 18:26 GMT
Mar 24, 2020
Resolved - The issue has been resolved.
Mar 24, 11:19 GMT
Identified - Access to E-Mail & Office in the Control Panel may be temporarily restricted.
Mar 24, 10:35 GMT
Mar 23, 2020

No incidents reported.

Mar 22, 2020
Completed - The scheduled maintenance has been completed.
Mar 22, 09:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 08:01 GMT
Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.
Mar 20, 13:21 GMT
Mar 21, 2020

No incidents reported.