ionos.co.uk Status

All Systems Operational

Control Panel Operational

Email & Office Operational

Webmail Operational

Office 365 Operational

HiDrive Operational

Online Accounting Operational

Microsoft Exchange Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 14, 2019

Maintenance on Database Systems

Completed - The scheduled maintenance has been completed.
Oct 14, 00:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 21:30 BST

Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, placing orders may not be possible. Confirmation for recent orders may be delayed.
In addition, you will not be able to access your billing information or edit your data in the Control Panel.
Furthermore, our Customer Service might also not be able to answer all questions related to your account.

We apologise for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Oct 10, 18:26 BST

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.

Sep 30, 2019

Limited functionality of product phpMyAdmin

Resolved - The systems are stable and all services are functioning normally again.
Sep 30, 22:51 BST

Update - We have found the cause for the disruption and are working on resolving it.
Sep 30, 22:39 BST

Identified - Access to phpMyAdmin in the Control Panel may be temporarily restricted.
Sep 30, 19:52 BST