ionos.co.uk Status

All Systems Operational

Control Panel Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Email Archiving Operational

Office Operational

Microsoft 365 Operational

HiDrive Operational

G Suite Operational

OX App Suite Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 3, 2020

No incidents reported today.

Dec 2, 2020

Cloud Backup Maintenance

Completed - The scheduled maintenance has been completed.
Dec 2, 10:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 07:00 GMT

Scheduled - We will be performing maintenance on our Cloud Backup product. During this period, you will not be able to login to the management console. Scheduled Backups will not experience any interruptions.
Nov 27, 06:59 GMT

Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

Support Hotline cannot be reached Impact

Resolved - This incident has been resolved.
Nov 28, 10:08 GMT

Identified - We are experiencing technical issues within Ionos Phone Systems. Your call may not be answered. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please contact our support team via e-mail at support@ionos.co.uk
Nov 28, 09:41 GMT

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

Support Hotline cannot be reached

Resolved - This incident has been resolved.
Nov 25, 23:14 GMT

Disruption in several Control Panel areas

Resolved - The systems are stable and all services are functioning normally again.
Nov 25, 16:12 GMT

Identified - Access to the following areas in the Control Panel may be temporarily restricted :

- Websites & Shops
- Online Marketing
- Business Applications
Nov 25, 15:51 GMT

Incident Report for Webmail

Resolved - This incident has been resolved.
Nov 25, 13:33 GMT

Identified - Some customers are experiencing issues while using their Webmail.
Nov 25, 13:06 GMT

Nov 24, 2020

Incident Report for Webhosting

Resolved - This incident has been resolved.
Nov 24, 15:01 GMT

Identified - During this time, configurations in some areas of your control panel may be limited.
Nov 24, 14:12 GMT

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

Incident Report for Dynamic Cloud Server

Resolved - The issue has been resolved.
Nov 19, 13:51 GMT

Identified - Some customers may experience issues while using their Dynamic Cloud Server
Nov 19, 13:05 GMT