All Systems Operational
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Email Archiving Operational
Office Operational
Microsoft 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Managed Nextcloud Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Wordpress Pro Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 25, 2022
Completed - The scheduled maintenance has been completed.
Jan 25, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 01:00 GMT
Scheduled - To ensure the security of our services, we regularly carry out system maintenance work.

During the upcoming release update of the e-mail archiving system, the database will be updated, resulting in a downtime.

During this time, no changes can be made to the e-mail archiving settings.

In addition, the archiving of e-mails may be briefly interrupted. As soon as the new release is applied, e-mail archiving will continue automatically.

We apologise for any inconvenience this may cause.

We will do our best to keep the downtime as short as possible. As soon as the maintenance work is completed, all services will be operational again
Jan 24, 13:35 GMT
Jan 24, 2022
Completed - The scheduled maintenance has been completed.
Jan 24, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 21:31 GMT
Scheduled - Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out

Additionally, our Customer Service Team may not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologize for any inconvenience this may cause.
Jan 21, 10:34 GMT
Jan 23, 2022
Completed - The scheduled maintenance has been completed.
Jan 23, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 08:00 GMT
Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.
Jan 21, 10:50 GMT
Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022
Resolved - The issue has been resolved.
Jan 17, 11:18 GMT
Update - We are still working on resolving the technical issue. Thank you for your patience.
Jan 17, 11:06 GMT
Identified - Due to technical issues, some customers may experience limited accessibility of Control Panel.
Jan 17, 10:48 GMT
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022
Resolved - The issue has been resolved. We apologise for the inconvenience caused and thank you for your patience.
Jan 11, 09:07 GMT
Update - We will post an update as soon as new information becomes available.
Jan 10, 19:39 GMT
Update - We are still working on resolving the technical issue. Thank you for your patience.
Jan 10, 19:01 GMT
Identified - We are experiencing technical issues within Ionos Phone Systems. Your call may not be answered. Meanwhile, you can use +4972117057513 as an alternative (additional cost).

We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues. 

You may also contact our support team via e-mail at support@ionos.co.uk or via chat
Jan 10, 18:22 GMT