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All Systems Operational
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Email Archiving Operational
Office Operational
Microsoft 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2020

No incidents reported today.

Oct 19, 2020
Urgent maintenance for Managed Dedicated Hosting platform
Resolved - The systems are stable and all services are functioning normally again. Thank you for your patience and understanding.
Oct 19, 07:23 BST
Identified - We are performing emergency maintenance on our Managed Dedicated Hosting platform. During this period, you may not be able to login to the file manager or phpMyAdmin. FTP and SSH access may be unavailable. Website may be unreachable.
Oct 15, 09:54 BST
Oct 18, 2020

No incidents reported.

Oct 17, 2020
Some websites may be inaccessible
Resolved - The issue has been resolved. We are monitoring the situation to ensure that the issue does not reoccur.
Oct 17, 15:50 BST
Update - We are still working on resolving the technical issue. Thank you for your patience.
Oct 17, 12:58 BST
Identified - Some customers may be experiencing issues accessing their websites.
Oct 17, 11:30 BST
Oct 16, 2020

No incidents reported.

Oct 15, 2020
Incident Report for Webmail
Resolved - This incident has been resolved.
Oct 15, 10:48 BST
Identified - Some customers are experiencing issues while using their Webmail.
Oct 15, 10:29 BST
Oct 14, 2020
Domain order and DNS technical disruption
Resolved - This incident has been resolved.
Oct 14, 13:18 BST
Update - We are experiencing technical issues with placing orders on our website.
Oct 14, 11:43 BST
Identified - Due to a technical disruption some Customers may experience delays in domain configuration.
Oct 14, 11:35 BST
Oct 13, 2020
Incident Report for Managed Dedicated Hosting platform
Resolved - The issue has been resolved.
Oct 13, 23:06 BST
Identified - We are performing emergency maintenance on our Managed Dedicated Hosting platform. During this period, you may not be able to login to the file manager or phpMyAdmin. FTP and SSH access may be limited. Website performance may be degraded.
Oct 13, 14:12 BST
Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020
Backup Cloud Maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 13:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 10:00 BST
Scheduled - We will be performing maintenance on our Backup Cloud product. During this period, you will not be able to login to the management console.

Scheduled Backups will not experience any interruptions.


We apologize for any inconvenience this maintenance may cause you.
Oct 5, 12:43 BST
Oct 7, 2020
Backup Cloud Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 15:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 13:00 BST
Scheduled - We will be performing maintenance on our Backup Cloud product. During this period, you will not be able to login to the management console.

Scheduled Backups will not experience any interruptions.


We apologize for any inconvenience this maintenance may cause you.
Oct 5, 12:02 BST
Incident Report for Webmail
Resolved - This incident has been resolved.
Oct 7, 12:29 BST
Update - We are still working on resolving the technical issue.
Oct 7, 11:54 BST
Identified - Some customers are experiencing issues while using their Webmail.
Oct 7, 10:40 BST
Backup Cloud Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 08:01 BST
Scheduled - We will be performing maintenance on our Backup Cloud product. During this period, you will not be able to login to the management console.

Scheduled Backups will not experience any interruptions.


We apologize for any inconvenience this maintenance may cause you.
Oct 5, 12:00 BST
Oct 6, 2020

No incidents reported.

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