Status
Login

IONOS Status Page

All Systems Operational
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Email Archiving Operational
Office Operational
Microsoft 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Managed Nextcloud Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Wordpress Pro Operational
Website Builder Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
Virtual Server Operational
VPS Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 4, 2023

No incidents reported today.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023
SAP system maintenance
Completed - The scheduled maintenance has been completed.
Nov 26, 14:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 13:00 GMT
Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.
Nov 24, 15:01 GMT
Nov 25, 2023

No incidents reported.

Nov 24, 2023
Disruption in several Control Panel areas
Resolved - This incident has been resolved.
Nov 24, 14:43 GMT
Monitoring - We are monitoring the situation to ensure that the issue does not reoccur.
Nov 24, 14:30 GMT
Identified - Some customers may be getting sporadic errors upon logging in to the Control Panel.

During this time, configurations in some areas of your control panel may be limited.
Nov 24, 14:09 GMT
Nov 23, 2023

No incidents reported.

Nov 22, 2023
Limited functionality of Support Tools
Resolved - The issue has been resolved.
Nov 22, 11:13 GMT
Update - We are still working on resolving the technical issue. Our apologies for the inconvenience caused.
Nov 22, 09:17 GMT
Update - Our technicians are currently working on resolving this issue.
Nov 21, 17:14 GMT
Identified - Due to a technical disruption, cancellation of products or features may not be possible at this time.
Nov 21, 16:05 GMT
Maintenance on Database Systems
Completed - The scheduled maintenance has been completed.
Nov 22, 06:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 06:00 GMT
Scheduled - Due to maintenance work, the administration of the following products may be impaired from 6:00 am to 6:30 am (GMT): WordPress, Click'n'Build, MyWebsite (ordered before 09/06/2017)
Nov 20, 13:46 GMT
Nov 21, 2023
Disruption in several Control Panel areas
Resolved - The issue has been resolved.
Nov 21, 09:27 GMT
Update - We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
Nov 21, 08:56 GMT
Update - Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.
Nov 21, 08:35 GMT
Update - We are currently working on resolving the technical disruption. We will have an update for you shortly.
Nov 21, 08:09 GMT
Identified - Some customers may be getting sporadic errors upon logging in to the Control Panel. During this time, configurations in some areas of your control panel may be limited.
Nov 21, 07:50 GMT
Nov 20, 2023
Maintenance on Database Systems
Completed - The scheduled maintenance has been completed.
Nov 20, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:31 GMT
Update - In order to assure that you can always safely use our IONOS services, we regularly perform system maintenance tasks.
Nov 17, 08:53 GMT
Scheduled - Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel

Additionally, our Customer Service Team may not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologise for any inconvenience this may cause.
Nov 17, 08:37 GMT
← Incident History Powered by Atlassian Statuspage
IONOS Cloud Ltd. • 2020
Privacy policy