All Systems Operational
Control Panel Operational
Email & Office Operational
Webmail Operational
Office 365 Operational
HiDrive Operational
Online Accounting Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 24, 2019

No incidents reported today.

Mar 23, 2019
Completed - The scheduled maintenance has been completed.
Mar 23, 05:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 04:00 GMT
Scheduled - Our internal tools are currently being maintained so queries may be processed late and some of the actions you request from our agents may not be carried out at that time.

We appreciate your understanding in this regard.
Mar 22, 11:35 GMT
Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019
Resolved - The issue has been resolved.
Mar 20, 13:59 GMT
Identified - Some customers may be experiencing issues accessing their websites.
Mar 20, 13:47 GMT
Resolved - The issue has been resolved.
Mar 20, 08:54 GMT
Identified - Our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.
Mar 20, 08:49 GMT
Mar 19, 2019
Resolved - The issue has been resolved.
Mar 19, 12:58 GMT
Identified - Some customers may experience issues while using their MySQL 5.7 Database.
Mar 19, 09:56 GMT
Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019
Resolved - The issue has been resolved.
Mar 15, 12:56 GMT
Identified - Some customers are experiencing issues accessing their websites.
Mar 15, 12:30 GMT
Mar 14, 2019

No incidents reported.

Mar 13, 2019
Resolved - The issue has been resolved. Thank you for your patience and understanding.
Mar 13, 12:18 GMT
Update - The issue has been resolved. Thank you for your patience and understanding.
Mar 13, 12:13 GMT
Identified - Access to MySQL in the Control Panel may be temporarily restricted.
Mar 13, 11:20 GMT
Mar 12, 2019

No incidents reported.

Mar 11, 2019
Completed - The scheduled maintenance has been completed.
Mar 11, 02:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 21:30 GMT
Scheduled - Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Ordering Mail Business and Mail Basic product
- Ordering MyWebsite product and the Edit functionality is partly disrupted
- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologise for any inconvenience this may cause.
Mar 7, 22:35 GMT