All Systems Operational
Control Panel Operational
Email & Office Operational
Webmail Operational
Office 365 Operational
HiDrive Operational
Online Accounting Operational
Microsoft Exchange Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 14, 2019
Completed - The scheduled maintenance has been completed.
Oct 14, 00:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 21:30 BST
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, placing orders may not be possible. Confirmation for recent orders may be delayed.
In addition, you will not be able to access your billing information or edit your data in the Control Panel.
Furthermore, our Customer Service might also not be able to answer all questions related to your account.

We apologise for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Oct 10, 18:26 BST
Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.

Sep 30, 2019
Resolved - The systems are stable and all services are functioning normally again.
Sep 30, 22:51 BST
Update - We have found the cause for the disruption and are working on resolving it.
Sep 30, 22:39 BST
Identified - Access to phpMyAdmin in the Control Panel may be temporarily restricted.
Sep 30, 19:52 BST