ionos.co.uk Status

Website Builder Maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 07, 2025 - 10:00 GMT

Scheduled - Please be aware that we will be performing maintenance on our Website Builder systems.

During short periods of time you might not have access to your Website Builder editor. We advise you to try again the next day or after two hours in urgent cases.
Jan 7, 2025 10:00 - Feb 4, 2025 19:00 GMT

IONOS Operational

IONOS Login Operational

IONOS Control Panel Operational

IONOS Order Page Operational

IONOS Help Center Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Sending Emails Operational

Receiving Emails Operational

IONOS email migration Operational

Mail client Operational

Office Operational

Microsoft 365 Operational

Google Workspace Operational

OX App Suite Operational

Online Storage & Backup Operational

Managed Nextcloud Operational

Email Archiving Operational

HiDrive Operational

MyDefender Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder Under Maintenance

MyWebsite (ordered after 09/06/2017) Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Website Builder Under Maintenance

Hosting Operational

Web Hosting Operational

Web Hosting Windows Operational

Wordpress Hosting Operational

Wordpress Pro Operational

Deploy Now Operational

Server & Cloud Operational

Managed Dedicated Server Operational

Dedicated Server Operational

Cloud Server Operational

Virtual Server Operational

VPS Operational

Cloud Backup Operational

Cloud Panel Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 23, 2025

No incidents reported today.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

Cancellation may not be possible

Resolved - The issue has been resolved.
Jan 15, 10:47 GMT

Investigating - Due to a technical disruption, cancellation of products or features may not be possible at this time.
Jan 15, 10:26 GMT

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

SAP system maintenance

Completed - The scheduled maintenance has been completed.
Jan 12, 11:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 08:00 GMT

Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.
Jan 10, 12:41 GMT

Jan 11, 2025

No incidents reported.

Jan 10, 2025

Sending Messages Through MyWebsite is Currently Unavailable

Resolved - The issue has been resolved.
Jan 10, 12:19 GMT

Update - We are still working on resolving this issue. More information will follow soon.
Jan 10, 11:55 GMT

Update - Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.
Jan 10, 10:58 GMT

Identified - Due to a technical issue, functionalities for sending emails (e.g. contact form) of our MyWebsite product may be unavailable. We apologise for any inconvenience caused.
Jan 10, 09:18 GMT

Invoice download is not possible

Resolved - The issue has been resolved.
Jan 10, 07:22 GMT

Update - Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.
Jan 10, 06:45 GMT

Update - We are currently working on resolving the technical disruption. We will have an update for you shortly.
Jan 10, 05:52 GMT

Identified - Due to a technical issue, it is not possible to download invoices in the Control Panel. Our technicians are currently working on resolving this issue.
Jan 10, 05:07 GMT

Jan 9, 2025

Incident Report for E-mail and Office

Resolved - The issue has been resolved. Our apologies for the inconvenience caused.
Jan 9, 22:28 GMT

Identified - Access to E-Mail & Office in the Control Panel may be temporarily restricted.
Jan 9, 22:17 GMT