ionos.co.uk Status

All Systems Operational

IONOS Operational

IONOS Login Operational

IONOS Control Panel Operational

IONOS Order Page Operational

IONOS Help Center Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Sending Emails Operational

Receiving Emails Operational

IONOS email migration Operational

Mail client Operational

Office Operational

Microsoft 365 Operational

Google Workspace Operational

OX App Suite Operational

Online Storage & Backup Operational

Managed Nextcloud Operational

Email Archiving Operational

HiDrive Operational

MyDefender Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder Operational

MyWebsite (ordered after 09/06/2017) Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Website Builder Operational

Hosting Operational

Web Hosting Operational

Web Hosting Windows Operational

Wordpress Hosting Operational

Wordpress Pro Operational

Deploy Now Operational

Server & Cloud Operational

Managed Dedicated Server Operational

Dedicated Server Operational

Cloud Server Operational

Virtual Server Operational

VPS Operational

Cloud Backup Operational

Cloud Panel Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 12, 2025

No incidents reported today.

May 11, 2025

SAP system maintenance

Completed - The scheduled maintenance has been completed.
May 11, 11:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 05:00 BST

Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.
May 9, 12:31 BST

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

Disruption in MyWebsite with eCommerce integration

Resolved - The issue has been resolved.
May 8, 15:48 BST

Update - We have found the cause for the disruption and are working on resolving it.
May 8, 15:35 BST

Identified - Some customers may be experiencing issues while using their MyWebsite product with eCommerce integration.
The issue may affect the store management panel and the store pages in live sites.
May 8, 13:38 BST

May 7, 2025

No incidents reported.

May 6, 2025

Disruption in logging into the Webmail

Resolved - The systems are stable and all services are functioning normally again.
May 6, 11:00 BST

Update - Our technicians are currently working on resolving this issue.
May 6, 09:57 BST

Identified - We have received reports that some customers may be experiencing issues when attempting to log in to Webmail.

In the meantime, you may access your emails in an email program or email app on mobile devices.
May 6, 09:52 BST

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

Support Hotline cannot be reached

Resolved - The issue has been resolved.
Apr 28, 23:11 BST

Identified - Due to a technical disruption, the Support hotline is temporarily unavailable. As an alternative, you can use +4972117057513.

We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding.

You may also contact our support team by email at support@ionos.co.uk or by chat.
Apr 28, 21:01 BST