ionos.co.uk Status

Authentication Error in Email Clients

Update - We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
Jun 10, 2026 - 16:26 BST

Identified - Due to technical disruption in our email systems, some customers may encounter authentication error in Microsoft Exchange Outlook. In the meantime, we recommend customers to use the OWA on https://exchange2019.ionos.co.uk/owa.
Jun 10, 2026 - 11:59 BST

IONOS Operational

IONOS Login Operational

IONOS Control Panel Operational

IONOS Order Page Operational

IONOS Help Center Operational

Email Degraded Performance

Webmail Operational

Microsoft Exchange Degraded Performance

Sending Emails Operational

Receiving Emails Operational

IONOS email migration Operational

Mail client Operational

Office Operational

Microsoft 365 Operational

Google Workspace Operational

OX App Suite Operational

Online Storage & Backup Operational

Managed Nextcloud Operational

Email Archiving Operational

HiDrive Operational

MyDefender Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder Operational

MyWebsite (ordered after 09/06/2017) Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Website Builder Operational

Hosting Operational

Web Hosting Operational

Web Hosting Windows Operational

Wordpress Hosting Operational

Wordpress Pro Operational

Deploy Now Operational

Server & Cloud Operational

Managed Dedicated Server Operational

Dedicated Server Operational

Cloud Server Operational

Virtual Server Operational

VPS Operational

Cloud Backup Operational

Cloud Panel Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

AI Tools Operational

AI Receptionist Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 10, 2026

Some websites are inaccessible

Resolved - The issue has been resolved.
Jun 10, 15:48 BST

Identified - Some customers may be experiencing issues accessing their websites.
Jun 10, 12:35 BST

Jun 9, 2026

WordPress Accessibility Issues

Resolved - The issue has been resolved.
Jun 9, 21:25 BST

Identified - Some customers may be experiencing issues accessing their websites.
Jun 9, 18:20 BST

Disruption in Cloud Servers

Resolved - The issue has been resolved.
Jun 9, 13:07 BST

Identified - Some customers may be experiencing issues accessing their Cloud Panel.
Jun 9, 12:03 BST

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

Cancellation may not be possible

Resolved - This incident has been resolved.
Jun 3, 13:18 BST

Identified - Due to a technical disruption, cancellation of products or features may not be possible at this time.
Jun 3, 10:26 BST

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

Limited functionality of product MyWebsite

Resolved - The issue has been resolved. Our apologies for the inconvenience caused.
May 28, 15:00 BST

Identified - Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor.
The online websites that have already been created will not be affected. We apologise for any inconvenience this may cause.
May 28, 09:36 BST

May 27, 2026

No incidents reported.