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All Systems Operational
Control Panel Operational
Email & Office Operational
Webmail Operational
Office 365 Operational
HiDrive Operational
Online Accounting Operational
Microsoft Exchange Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 23, 2019

No incidents reported today.

Sep 22, 2019
Planned Maintenance by SSL Partner DigiCert
Completed - The scheduled maintenance has been completed.
Sep 22, 09:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 07:30 BST
Scheduled - Please be aware that our SSL certificates Partner DigiCert will be performing a planned maintenance on their platforms on September 22nd 7:30 AM - 9:30 AM BST.

The following services may be unavailable:
- Activating and configuring SSL certificates
- SSL checker service

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologize for any inconvenience this may cause.
Sep 20, 11:48 BST
Sep 21, 2019

No incidents reported.

Sep 20, 2019

No incidents reported.

Sep 19, 2019

No incidents reported.

Sep 18, 2019
Maintenance on Database Systems
Completed - The scheduled maintenance has been completed.
Sep 18, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:01 BST
Scheduled - In order to assure that you can always safely use our 1&1 Ionos services, we regularly perform system maintenance work.

During this time, placing orders through your control panel may not be possible. In Addition, confirmation for recent orders may be delayed.

We apologize for any inconvenience this maintenance may cause you.
Sep 17, 13:04 BST
Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019
Maintenance on Database Systems
Completed - The scheduled maintenance has been completed.
Sep 15, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 17:30 BST
Scheduled - In order to assure that you can always safely use our 1&1 Ionos services, we regularly perform system maintenance work.

During this time, configurations in some areas of your control panel may be limited.

We apologize for any inconvenience this maintenance may cause you.
Sep 13, 11:00 BST
Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019
Incident Report
Resolved - The issue has been resolved. We apologize for the inconvenience caused and thank you for your patience.
Sep 10, 13:46 BST
Update - We are still working on resolving the technical issue. Thank you for your patience and understanding.
Sep 10, 09:52 BST
Identified - Some customers may experience issues when attempting to attach their domain to their webspace
Sep 10, 08:15 BST
Sep 9, 2019

No incidents reported.

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