All Systems Operational

IONOS Operational
IONOS Login Operational
IONOS Control Panel Operational
IONOS Order Page Operational
IONOS Help Center Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Sending Emails Operational
Receiving Emails Operational
IONOS email migration Operational
Mail client Operational
Office Operational
Microsoft 365 Operational
Google Workspace Operational
OX App Suite Operational
Online Storage & Backup Operational
Managed Nextcloud Operational
Email Archiving Operational
HiDrive Operational
MyDefender Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder Operational
MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Website Builder Operational
Hosting Operational
Web Hosting Operational
Web Hosting Windows Operational
Wordpress Hosting Operational
Wordpress Pro Operational
Deploy Now Operational
Server & Cloud Operational
Managed Dedicated Server Operational
Dedicated Server Operational
Cloud Server Operational
Virtual Server Operational
VPS Operational
Cloud Backup Operational
Cloud Panel Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
AI Tools Operational
AI Receptionist Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SAP system maintenance Jun 14, 2026 05:00-13:00 BST

In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.

Posted on Jun 12, 2026 - 08:37 BST
Jun 12, 2026

No incidents reported today.

Jun 11, 2026
Resolved - This incident has been resolved.
Jun 11, 16:48 BST
Update - We are still working on resolving the technical issue. Thank you for your patience.
Jun 11, 04:55 BST
Update - We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
Jun 10, 16:26 BST
Identified - Due to technical disruption in our email systems, some customers may encounter authentication error in Microsoft Exchange Outlook. In the meantime, we recommend customers to use the OWA on https://exchange2019.ionos.co.uk/owa.
Jun 10, 11:59 BST
Resolved - The issue has been resolved. Our apologies for the inconvenience caused.
Jun 11, 10:14 BST
Identified - Some customers may experience issue when using OWA on https://exchange2019.ionos.co.uk/owa.
Jun 11, 08:14 BST
Jun 10, 2026
Resolved - The issue has been resolved.
Jun 10, 15:48 BST
Identified - Some customers may be experiencing issues accessing their websites.
Jun 10, 12:35 BST
Jun 9, 2026
Resolved - The issue has been resolved.
Jun 9, 21:25 BST
Identified - Some customers may be experiencing issues accessing their websites.
Jun 9, 18:20 BST
Resolved - The issue has been resolved.
Jun 9, 13:07 BST
Identified - Some customers may be experiencing issues accessing their Cloud Panel.
Jun 9, 12:03 BST
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Resolved - This incident has been resolved.
Jun 3, 13:18 BST
Identified - Due to a technical disruption, cancellation of products or features may not be possible at this time.
Jun 3, 10:26 BST
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.