ionos.co.uk Status

All Systems Operational

Control Panel Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Email Archiving Operational

Office Operational

Microsoft 365 Operational

HiDrive Operational

G Suite Operational

OX App Suite Operational

Managed Nextcloud Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Wordpress Pro Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 17, 2021

No incidents reported today.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

Incident Report for MyWebsite Now

Resolved - The issue has been resolved.
Oct 11, 18:16 BST

Identified - Some customers may be experiencing issues accessing their websites.
Oct 11, 16:08 BST

Maintenance on Database Systems

Completed - The scheduled maintenance has been completed.
Oct 11, 02:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 21:30 BST

Scheduled - Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out

Additionally, our Customer Service Team may not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologize for any inconvenience this may cause.
Oct 8, 13:45 BST

Oct 10, 2021

SAP system maintenance

Completed - The scheduled maintenance has been completed.
Oct 10, 11:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 05:01 BST

Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.
Oct 8, 11:38 BST

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021

Incident Report for Dedicated Server

Resolved - The systems are stable and all services are functioning normally again.
Oct 6, 19:01 BST

Identified - Some customers may experience issues while using their Dedicated Server
Oct 6, 18:56 BST

Oct 5, 2021

No incidents reported.

Oct 4, 2021

Incident Report

Resolved - The issue has been resolved. Thank you for your patience and understanding.
Oct 4, 03:44 BST

Identified - Due to a technical disruption, there may be a delay setting up recently purchased products.
Oct 3, 15:11 BST

Oct 3, 2021