All Systems Operational
Control Panel Operational
Email & Office Operational
Webmail Operational
Office 365 Operational
HiDrive Operational
Online Accounting Operational
Microsoft Exchange Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 27, 2019

No incidents reported today.

Jun 26, 2019

No incidents reported.

Jun 25, 2019
Resolved - The issue has been resolved.
Jun 25, 12:13 BST
Identified - Some customers may be experiencing issues accessing their websites.
Jun 25, 11:08 BST
Jun 24, 2019

No incidents reported.

Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019

No incidents reported.

Jun 20, 2019

No incidents reported.

Jun 19, 2019
Resolved - The issue has been resolved.
Jun 19, 08:29 BST
Identified - Access to Websites & Shops in the Control Panel may be temporarily restricted.
Jun 19, 08:14 BST
Resolved - The issue has been resolved.
Jun 19, 07:53 BST
Identified - An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please contact our support team via e-mail at support@ionos.co.uk
Jun 19, 07:30 BST
Jun 18, 2019

No incidents reported.

Jun 17, 2019
Resolved - The systems are stable and all services are functioning normally again.
Jun 17, 16:39 BST
Identified - Some customers may be experiencing issues accessing their websites. We are currently working on resolving the technical disruption. We will have an update for you shortly.
Jun 17, 14:41 BST
Jun 16, 2019
Completed - The scheduled maintenance has been completed.
Jun 16, 17:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 14:01 BST
Scheduled - In order to assure that you can always safely use our 1&1 IONOS services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your 1&1 IONOS Control Panel. Furthermore, our 1&1 IONOS Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Jun 13, 22:02 BST
Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.