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Degraded Performance
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Maintenance

Scheduled Maintenance

Planned Maintenance: Customer APIs (Domains, DNS, SSL) Mar 17, 2026 07:00 - Mar 18, 2026 12:00 GMT

We will be performing planned maintenance to implement security upgrades for our customer APIs. The following services will be impacted:

1.) DynDNS
The following DNS API functions will be unavailable during migration:
• Enabling Dynamic DNS
• Disabling Dynamic DNS (globally or for a specific bulk id)

The other endpoints will continue to work.

2.) KMS-MW (API Key Management)
The following operations will be unavailable via the Developer Portal (https://developer.hosting.ionos.com/):
• Creating new API Keys (Existing keys will continue to function)
• Revoking API Keys

Listing existing API keys will continue to work.

3.) API_ACCESS
The following use cases will be affected:
• API_ACCESS provisioning
• API_ACCESS deprovisioning

Requests made during this time will remain in a pending state and will be automatically retried. No impact on overall contract activation is expected.

All systems will return to normal operation once maintenance is complete, however temporary downtime is possible.

We apologize for any inconvenience this may cause.

Posted on Mar 16, 2026 - 14:17 GMT
Mar 16, 2026

No incidents reported today.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
Resolved - The issue has been resolved.
Mar 11, 16:58 GMT
Update - Our technicians are currently working on resolving this issue.
Mar 11, 16:15 GMT
Identified - Some customers may experience issues while using their Webmail.
Mar 11, 14:34 GMT
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026
Completed - The scheduled maintenance has been completed.
Mar 8, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 07:00 GMT
Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.

Mar 6, 14:10 GMT
Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Resolved - The issue has been resolved.
Mar 5, 21:42 GMT
Identified - Some customers may be experiencing issues creating email address
Mar 5, 17:59 GMT
Mar 4, 2026
Resolved - The issue has been resolved.
Mar 4, 10:24 GMT
Update - Our technicians are currently working on resolving this issue.
Mar 4, 08:37 GMT
Identified - Some customers are experiencing issues sending E-mails.
Mar 4, 08:11 GMT
Mar 3, 2026
Resolved - The issue has been resolved.
Mar 3, 17:36 GMT
Update - We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
Mar 3, 15:25 GMT
Identified - Some customers are experiencing issues when accessing Managed Nextcloud.
Mar 3, 12:14 GMT
Mar 2, 2026

No incidents reported.