All Systems Operational
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Email Archiving Operational
Office Operational
Microsoft 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Managed Nextcloud Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Wordpress Pro Operational
Website Builder Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
Virtual Server Operational
VPS Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 9, 2023

No incidents reported today.

Dec 8, 2023

No incidents reported.

Dec 7, 2023
Resolved - This incident has been resolved.
Dec 7, 13:54 GMT
Identified - Some customers may be getting sporadic errors upon logging in to the Control Panel.
Dec 7, 11:37 GMT
Resolved - This incident has been resolved.
Dec 7, 13:53 GMT
Identified - Due to a technical issue with our Support Tools, queries may be processed late and some of the actions you request from our agents may not be performed at that time.
Additionally, our Customer Service may not be able to answer all questions related to your account.

Dec 7, 12:01 GMT
Resolved - The issue has been resolved.
Dec 7, 10:59 GMT
Identified - Currently, some customers may not be able to log in to the Control Panel
Dec 7, 10:43 GMT
Resolved - The issue has been resolved.
Dec 7, 10:55 GMT
Identified - Due to a technical issue with our Support Tools, queries may be processed late and some of the actions you request from our agents may not be performed at that time.
Additionally, our Customer Service may not be able to answer all questions related to your account.

Dec 7, 10:33 GMT
Dec 6, 2023

No incidents reported.

Dec 5, 2023
Resolved - The issue has been resolved.
Dec 5, 21:50 GMT
Update - We are still working on resolving the technical issue.
Dec 5, 19:06 GMT
Update - We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
Dec 5, 18:42 GMT
Update - We have found the cause for the disruption and are working on resolving it.
Dec 5, 16:51 GMT
Identified - Due to a technical issue with our Support Tools, queries may be processed late and some of the actions you request from our agents may not be performed at that time.
Additionally, our Customer Service may not be able to answer all questions related to your account.

Dec 5, 16:37 GMT
Resolved - The issue has been resolved.
Dec 5, 08:10 GMT
Update - We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
Dec 5, 08:05 GMT
Update - We are still working on resolving the technical issue.
Dec 5, 07:47 GMT
Identified - Some customers may be experiencing issues accessing their websites.

At this time, it may not be possible to use the website editor.

Dec 5, 07:27 GMT
Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023
Completed - The scheduled maintenance has been completed.
Nov 26, 14:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 13:00 GMT
Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.

Nov 24, 15:01 GMT
Nov 25, 2023

No incidents reported.