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All Systems Operational

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IONOS Login Operational
IONOS Control Panel Operational
IONOS Order Page Operational
IONOS Help Center Operational
Email Operational
Webmail Operational
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Microsoft 365 Operational
Google Workspace Operational
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Online Storage & Backup Operational
Managed Nextcloud Operational
Email Archiving Operational
HiDrive Operational
MyDefender Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder Operational
MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Website Builder Operational
Hosting Operational
Web Hosting Operational
Web Hosting Windows Operational
Wordpress Hosting Operational
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Deploy Now Operational
Server & Cloud Operational
Managed Dedicated Server Operational
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Customer Service Operational
Customer Hotline Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 25, 2026

No incidents reported today.

Jan 24, 2026
System Maintenance for Web Hosting
Completed - The scheduled maintenance has been completed.
Jan 24, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 23:50 GMT
Scheduled - We will be performing maintenance on our Web Hosting product. During this period, you may experience issues while using the product.

We apologize for any inconvenience this maintenance may cause you.
Jan 23, 18:09 GMT
Jan 23, 2026
Access to Managed Nextcloud may not be possible
Resolved - The issue has been resolved.
Jan 23, 13:12 GMT
Identified - Some customers may be experiencing issues when accessing the Managed Nextcloud.
Jan 23, 11:36 GMT
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026
Greater hold time in our Hotline
Resolved - The disruption affecting the Support Line has been resolved. It is now functioning normally again.
Jan 20, 06:17 GMT
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Jan 20, 05:43 GMT
Jan 19, 2026
Greater hold time in our Hotline
Resolved - This incident has been resolved.
Jan 19, 11:36 GMT
Update - Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.
Jan 19, 10:40 GMT
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Jan 19, 09:42 GMT
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Greater hold time in our Hotline
Resolved - This incident has been resolved.
Jan 16, 15:58 GMT
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Jan 16, 15:02 GMT
Greater hold time in our Hotline
Resolved - The issue has been resolved.
Jan 16, 09:48 GMT
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Jan 16, 07:33 GMT
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026
Incident Report for Managed Nextcloud
Resolved - The issue has been resolved.
Jan 13, 11:39 GMT
Update - We have eliminated the disruption for almost everyone affected.
Jan 13, 11:22 GMT
Identified - Some customers may experience issues while using their Managed Nextcloud
Jan 13, 11:00 GMT
Jan 12, 2026

No incidents reported.

Jan 11, 2026
SAP system maintenance
Completed - The scheduled maintenance has been completed.
Jan 11, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 07:00 GMT
Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.
Jan 9, 12:23 GMT
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