In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 07, 2025 - 10:00 GMT
Scheduled - Please be aware that we will be performing maintenance on our Website Builder systems.

During short periods of time you might not have access to your Website Builder editor. We advise you to try again the next day or after two hours in urgent cases.

Jan 7, 2025 10:00 - Feb 4, 2025 19:00 GMT
IONOS Operational
IONOS Login Operational
IONOS Control Panel Operational
IONOS Order Page Operational
IONOS Help Center Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Sending Emails Operational
Receiving Emails Operational
IONOS email migration Operational
Mail client Operational
Office Operational
Microsoft 365 Operational
Google Workspace Operational
OX App Suite Operational
Online Storage & Backup Operational
Managed Nextcloud Operational
Email Archiving Operational
HiDrive Operational
MyDefender Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder Under Maintenance
MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Website Builder Under Maintenance
Hosting Operational
Web Hosting Operational
Web Hosting Windows Operational
Wordpress Hosting Operational
Wordpress Pro Operational
Deploy Now Operational
Server & Cloud Operational
Managed Dedicated Server Operational
Dedicated Server Operational
Cloud Server Operational
Virtual Server Operational
VPS Operational
Cloud Backup Operational
Cloud Panel Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2025

No incidents reported today.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025
Resolved - The issue has been resolved.
Jan 15, 10:47 GMT
Investigating - Due to a technical disruption, cancellation of products or features may not be possible at this time.
Jan 15, 10:26 GMT
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025
Completed - The scheduled maintenance has been completed.
Jan 12, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 08:00 GMT
Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.

Jan 10, 12:41 GMT
Jan 11, 2025

No incidents reported.

Jan 10, 2025
Resolved - The issue has been resolved.
Jan 10, 12:19 GMT
Update - We are still working on resolving this issue. More information will follow soon.
Jan 10, 11:55 GMT
Update - Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.
Jan 10, 10:58 GMT
Identified - Due to a technical issue, functionalities for sending emails (e.g. contact form) of our MyWebsite product may be unavailable. We apologise for any inconvenience caused.
Jan 10, 09:18 GMT
Resolved - The issue has been resolved.
Jan 10, 07:22 GMT
Update - Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.
Jan 10, 06:45 GMT
Update - We are currently working on resolving the technical disruption. We will have an update for you shortly.
Jan 10, 05:52 GMT
Identified - Due to a technical issue, it is not possible to download invoices in the Control Panel. Our technicians are currently working on resolving this issue.
Jan 10, 05:07 GMT
Jan 9, 2025
Resolved - The issue has been resolved. Our apologies for the inconvenience caused.
Jan 9, 22:28 GMT
Identified - Access to E-Mail & Office in the Control Panel may be temporarily restricted.
Jan 9, 22:17 GMT