All Systems Operational
IONOS Operational
IONOS Login Operational
IONOS Control Panel Operational
IONOS Order Page Operational
IONOS Help Center Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Sending Emails Operational
Receiving Emails Operational
IONOS email migration Operational
Office Operational
Microsoft 365 Operational
Google Workspace Operational
OX App Suite Operational
Online Storage & Backup Operational
Managed Nextcloud Operational
Email Archiving Operational
HiDrive Operational
MyDefender Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder Operational
MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Website Builder Operational
Hosting Operational
Web Hosting Operational
Web Hosting Windows Operational
Wordpress Hosting Operational
Wordpress Pro Operational
Deploy Now Operational
Server & Cloud Operational
Managed Dedicated Server Operational
Dedicated Server Operational
Cloud Server Operational
Virtual Server Operational
VPS Operational
Cloud Backup Operational
Cloud Panel Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 14, 2024
Resolved - The issue has been resolved. Our apologies for the inconvenience caused.
Jun 14, 18:24 BST
Identified - Some customers may be experiencing issues when accessing *.live-website.com/wp-admin.
Jun 14, 12:06 BST
Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024
Completed - The scheduled maintenance has been completed.
Jun 9, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 08:00 BST
Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.

Jun 7, 14:13 BST
Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024
Resolved - The issue has been resolved.
May 31, 12:29 BST
Update - We have eliminated the disruption for almost everyone affected.
May 31, 12:19 BST
Update - Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.
May 31, 12:09 BST
Identified - Access to Hosting in the Control Panel may be temporarily restricted.
May 31, 11:43 BST