ionos.co.uk Status

All Systems Operational

Control Panel Operational

Email & Office Operational

Webmail Operational

Office 365 Operational

HiDrive Operational

Online Accounting Operational

Microsoft Exchange Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 19, 2019

No incidents reported today.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

Some websites may be inaccessible

Resolved - The issue has been resolved and all services are now functioning normally again. We apologise for the inconvenience caused and thank you for your patience.
Apr 17, 22:32 BST

Update - We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
Apr 17, 17:01 BST

Update - We are continuing to work on a fix for this issue.
Apr 17, 08:35 BST

Identified - Unfortunately, we are currently experiencing a server outage. Customers with websites hosted on this server may experience intermittent latency and possible timeouts.
Apr 17, 06:50 BST

Incident Report for Online Accounting

Resolved - The issue has been resolved. Thank you for your patience and understanding.
Apr 17, 12:14 BST

Identified - Some customers are experiencing issues while using their Online Accounting
Apr 17, 11:34 BST

Apr 16, 2019

Incident Report

Resolved - The systems are stable and all services are functioning normally again.
Apr 16, 20:12 BST

Identified - Due to a technical issue with our Support Tools, our Customer Service Team may not be able to answer all questions related to your account.
Apr 16, 19:36 BST

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

Some websites are inaccessible

Resolved - The issue has been resolved.
Apr 11, 14:50 BST

Identified - Some customers may be experiencing issues accessing their websites.
Apr 11, 13:59 BST

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

Incident Report

Resolved - The systems are stable and all services are functioning normally again.
Apr 8, 12:23 BST

Identified - Due to a techncial issue with our Support Tools, our Customer Service Team may not be able to answer all questions related to your account.
Apr 8, 11:01 BST

Apr 7, 2019

Planned Maintenance by SSL Partner DigiCert

Completed - The scheduled maintenance has been completed.
Apr 7, 03:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 15:30 BST

Scheduled - Please be aware that our SSL certificates Partner DigiCert will be performing a planned maintenance on their platforms during {April 6th 3:30 PM - April 7th 3:30 AM UTC}.

The following services may be unavailable:
- Activating and configuring SSL certificates
- SSL checker service

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologize for any inconvenience this may cause.
Apr 1, 18:16 BST

Apr 5, 2019

Incident Report

Resolved - The issue has been resolved. Our apologies for the inconvenience caused.
Apr 5, 09:33 BST

Update - We are continuing to work on restoring these features (services).
Apr 4, 23:52 BST

Update - We are still working on resolving the technical issue.
Apr 4, 21:55 BST

Identified - Some customers may be experiencing issues accessing their websites.
Apr 4, 20:06 BST