ionos.co.uk Status

All Systems Operational

IONOS Operational

IONOS Login Operational

IONOS Control Panel Operational

IONOS Order Page Operational

IONOS Help Center Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Sending Emails Operational

Receiving Emails Operational

IONOS email migration Operational

Mail client Operational

Office Operational

Microsoft 365 Operational

Google Workspace Operational

OX App Suite Operational

Online Storage & Backup Operational

Managed Nextcloud Operational

Email Archiving Operational

HiDrive Operational

MyDefender Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder Operational

MyWebsite (ordered after 09/06/2017) Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Website Builder Operational

Hosting Operational

Web Hosting Operational

Web Hosting Windows Operational

Wordpress Hosting Operational

Wordpress Pro Operational

Deploy Now Operational

Server & Cloud Operational

Managed Dedicated Server Operational

Dedicated Server Operational

Cloud Server Operational

Virtual Server Operational

VPS Operational

Cloud Backup Operational

Cloud Panel Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

Some websites may be inaccessible

Resolved - The systems are stable and all services are functioning normally again.
Jul 18, 19:44 BST

Monitoring - We apologise to customers who were affected by this disruption. We are working to ensure that similar issues do not occur in the future.
Jul 18, 17:55 BST

Update - We are still working on resolving the technical issue. Thank you for your patience.
Jul 18, 12:22 BST

Update - Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.
Jul 18, 11:29 BST

Identified - Some customers may be experiencing issues accessing their websites.
Jul 18, 09:55 BST

Jul 17, 2024

No incidents reported.

Jul 16, 2024

Maintenance of the Phone Systems

Completed - The scheduled maintenance has been completed.
Jul 16, 07:14 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 03:00 BST

Scheduled - Maintenance work will be performed on our phone systems. During the maintenance period, some calls may experience failures or even be interrupted.

You may also contact our support team by email at support@ionos.co.uk or by chat.

We apologise for any inconvenience this maintenance may cause you.
Jul 15, 17:10 BST

Jul 15, 2024

Maintenance on Database Systems

Completed - The scheduled maintenance has been completed.
Jul 15, 02:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 21:30 BST

Scheduled - Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel

Additionally, our Customer Service Team may not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologise for any inconvenience this may cause.
Jul 12, 15:13 BST

Jul 14, 2024

Jul 13, 2024

No incidents reported.