Identified - Some customers are experiencing issues while using their Nextcloud.
Sep 28, 11:30 BST
Sep 28, 11:30 BST
Update - We are continuing to work on a fix for this issue.
Sep 28, 11:04 BST
Sep 28, 11:04 BST
Update - We have confirmed that this is a Plesk side issue. Due to an Apache update, if your server is using Ubuntu and Plesk, sites hosted will load a 500 error. Plesk developers are working on a fix, but meanwhile you can try to use this workaround: https://support.plesk.com/hc/en-us/articles/4407366133906
Customers with a WordPress Pro tariff do not have to do anything themselves. Our technicians are already working for a fix.
Sep 28, 10:26 BST
Customers with a WordPress Pro tariff do not have to do anything themselves. Our technicians are already working for a fix.
Sep 28, 10:26 BST
Identified - Some customers may be experiencing issues accessing their websites.
Sep 28, 09:02 BST
Sep 28, 09:02 BST
Control Panel
Operational
Email
Operational
Webmail
Operational
Microsoft Exchange
Operational
Email Archiving
Operational
Office
Degraded Performance
Microsoft 365
Operational
HiDrive
Operational
G Suite
Operational
OX App Suite
Operational
Managed Nextcloud
Degraded Performance
Mail System and Delivery
Operational
Sending Emails
Operational
Receiving Emails
Operational
Domains
Operational
DNS
Operational
Registry Interface
Operational
SSL
Operational
Website Builder and Hosting
Degraded Performance
MyWebsite (ordered after 09/06/2017)
Operational
Web Hosting
Operational
Managed Cloud Hosting
Operational
MyWebsite (ordered before 09/06/2017)
Operational
MyWebsite NOW
Operational
Wordpress Pro
Degraded Performance
Servers
Degraded Performance
Dedicated Server
Operational
Cloud Server
Degraded Performance
eCommerce
Operational
Online Store
Operational
Online Marketing
Operational
ListLocal
Operational
RankingCoach
Operational
E-Mail Marketing
Operational
SEM Service
Operational
SiteAnalytics
Operational
Contract Management
Operational
Contract Activation
Operational
Order Page
Operational
Cancellation Service
Operational
Billing Service
Operational
Customer Service
Operational
Customer Hotline
Operational
Support Tool
Operational
Partner Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance