All Systems Operational
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Email Archiving Operational
Office Operational
Microsoft 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 3, 2020

No incidents reported today.

Dec 2, 2020
Completed - The scheduled maintenance has been completed.
Dec 2, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 07:00 GMT
Scheduled - We will be performing maintenance on our Cloud Backup product. During this period, you will not be able to login to the management console. Scheduled Backups will not experience any interruptions.
Nov 27, 06:59 GMT
Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020
Resolved - This incident has been resolved.
Nov 28, 10:08 GMT
Identified - We are experiencing technical issues within Ionos Phone Systems. Your call may not be answered. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please contact our support team via e-mail at support@ionos.co.uk
Nov 28, 09:41 GMT
Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020
Resolved - This incident has been resolved.
Nov 25, 23:14 GMT
Identified - We are experiencing technical issues within Ionos Phone Systems. Your call may not be answered. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues. 

Please contact our support team via e-mail at support@ionos.co.uk
Nov 25, 21:45 GMT
Resolved - The systems are stable and all services are functioning normally again.
Nov 25, 16:12 GMT
Identified - Access to the following areas in the Control Panel may be temporarily restricted :


- Websites & Shops
- Online Marketing
- Business Applications
Nov 25, 15:51 GMT
Resolved - This incident has been resolved.
Nov 25, 13:33 GMT
Identified - Some customers are experiencing issues while using their Webmail.
Nov 25, 13:06 GMT
Nov 24, 2020
Resolved - This incident has been resolved.
Nov 24, 15:01 GMT
Identified - During this time, configurations in some areas of your control panel may be limited.
Nov 24, 14:12 GMT
Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020
Resolved - The issue has been resolved.
Nov 19, 13:51 GMT
Identified - Some customers may experience issues while using their Dynamic Cloud Server
Nov 19, 13:05 GMT