ionos.co.uk Status

All Systems Operational

Control Panel Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Email Archiving Operational

Office Operational

Microsoft 365 Operational

HiDrive Operational

G Suite Operational

OX App Suite Operational

Managed Nextcloud Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Wordpress Pro Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 13, 2022

No incidents reported today.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

Disruption in several Control Panel areas

Resolved - The issue has been resolved.
Aug 9, 10:38 BST

Update - We have successfully minimized the disruption and are working to completely resolve it as soon as possible.
Aug 9, 10:31 BST

Update - We are still working on resolving the technical issue.
Aug 9, 09:47 BST

Identified - During this time, configurations in some areas of your control panel may be limited.
Aug 9, 09:05 BST

Maintenance on Database Systems

Completed - The scheduled maintenance has been completed.
Aug 9, 05:15 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 05:00 BST

Scheduled - Dear Customer,

Please be aware that we will be performing maintenance on our database systems. This maintenance will not affect the availability of your websites, servers, or email.

The following services and functions will be unavailable:

Logging in to your Control Panel
All systems will be available to you as usual when the maintenance is completed,

We apologise for any inconvenience this may cause.
Aug 5, 12:46 BST

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

Greater hold time in our Hotline

Resolved - The disruption affecting the Support Line has been resolved. It is now functioning normally again.
Jul 30, 16:17 BST

Identified - An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please contact our support team via e-mail at support@ionos.co.uk
Jul 30, 15:30 BST