All Systems Operational
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Office Operational
Office 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Online Accounting Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance on Database Systems Jan 19, 21:30 - Jan 20, 02:00 GMT
Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out

Additionally, our Customer Service Team may not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologise for any inconvenience this may cause.
Posted on Jan 17, 14:55 GMT
Past Incidents
Jan 19, 2020

No incidents reported today.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020
Resolved - The issue has been resolved.
Jan 13, 21:28 GMT
Identified - Due to a technical disruption, there may be a delay setting up recently purchased products.
Jan 13, 20:27 GMT
Resolved - The issue has been resolved.
Jan 13, 13:15 GMT
Identified - Limited functionality of product phpMyAdmin
Jan 13, 12:59 GMT
Completed - The scheduled maintenance has been completed.
Jan 13, 11:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 07:01 GMT
Scheduled - In order to assure that you can always safely use our 1&1 IONOS services, we regularly perform system maintenance work.

During this maintenance, changing the customer data in your control panel may be delayed.

We apologize for any inconvenience this maintenance may cause you.
Jan 10, 18:30 GMT
Resolved - The issue has been resolved.
Jan 13, 07:14 GMT
Update - Our technicians are currently working on resolving this issue.
Jan 10, 21:43 GMT
Update - We are still working on resolving the technical issue. Thank you for your patience.
Jan 10, 17:11 GMT
Identified - Some customers may face issues while using their MyWebsite. During this period, it will not be possible to use the MyWebsite product editor.
Jan 10, 12:40 GMT
Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020
Resolved - The issue has been resolved.
Jan 6, 13:46 GMT
Identified - Some customers may be experiencing issues accessing their websites.
Jan 6, 11:53 GMT
Jan 5, 2020

No incidents reported.