Incident Report for Customer Service Support Tool

Incident Report for ionos.co.uk

Resolved

The issue has been resolved.

Posted Sep 11, 2020 - 22:46 BST

Update

Due to a technical problem with our systems, some functions relating to invoices or payments may not be available within your account at the moment. We are working towards a swift resolution.

Posted Sep 11, 2020 - 11:19 BST

Identified

Due to a technical issue with our Support Tools, our Customer Service Team are not able to answer questions related to your account.

Posted Sep 11, 2020 - 10:47 BST

This incident affected: Customer Service (Support Tool) and Contract Management (Billing Service).