Disruption in logging into the MyWebsite editor

Incident Report for ionos.co.uk

Resolved

The issue has been resolved.

Posted Jan 13, 2020 - 07:14 GMT

Update

Our technicians are currently working on resolving this issue.

Posted Jan 10, 2020 - 21:43 GMT

Update

We are still working on resolving the technical issue. Thank you for your patience.

Posted Jan 10, 2020 - 17:11 GMT

Identified

Some customers may face issues while using their MyWebsite. During this period, it will not be possible to use the MyWebsite product editor.

Posted Jan 10, 2020 - 12:40 GMT

This incident affected: Website Builder and Hosting (MyWebsite (ordered before 09/06/2017)).