Incident Report for Mail Basic

Incident Report for ionos.co.uk

Resolved

The issue has been resolved. We apologise for the inconvenience caused and thank you for your patience.

Posted Feb 02, 2022 - 17:23 GMT

Update

We have eliminated the disruption for some of those affected.

Posted Jan 27, 2022 - 17:24 GMT

Update

We have found the cause for the disruption and are working on resolving it.

Posted Jan 27, 2022 - 16:45 GMT

Update

We are still working on resolving the technical issue. Thank you for your patience.

Posted Jan 27, 2022 - 15:34 GMT

Update

Our technicians are currently working on resolving this issue.

Posted Jan 27, 2022 - 12:13 GMT

Identified

Some customers may be experiencing difficulties setting up their account in a mail client.

Posted Jan 27, 2022 - 10:35 GMT

This incident affected: Email (Webmail).