Limited functionality of product MyWebsite Now

Incident Report for ionos.co.uk

Resolved

The issue has been resolved.

Posted Nov 09, 2023 - 15:19 GMT

Update

We are still working on resolving the technical issue. During this period, it will not be possible to use the MyWebsite product editor.

Posted Nov 09, 2023 - 11:42 GMT

Update

We have successfully minimised the disruption and are working to completely resolve it as soon as possible.

Posted Nov 09, 2023 - 08:07 GMT

Update

We are still working on resolving the technical issue. Thank you for your patience.

Posted Nov 08, 2023 - 18:57 GMT

Update

We are continuing to work on restoring these features (services).

Posted Nov 08, 2023 - 16:54 GMT

Identified

Some customers may face issues while using their MyWebsite product. During this period, it will not be possible to use the MyWebsite product editor. Websites are inaccessible

Posted Nov 08, 2023 - 15:16 GMT

This incident affected: Website Builder (MyWebsite NOW).