Limited functionality of product MyWebsite

Incident Report for ionos.co.uk

Resolved

The issue has been resolved.
Posted May 27, 2025 - 17:44 BST

Update

We are continuing to work on restoring these features (services).
Posted May 27, 2025 - 16:31 BST

Update

Our technicians are currently working on resolving this issue.
Posted May 27, 2025 - 15:53 BST

Identified

Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor.
The online websites that have already been created will not be affected. We apologise for any inconvenience this may cause.
Posted May 27, 2025 - 15:23 BST
This incident affected: eCommerce (Online Store) and Website Builder (MyWebsite NOW).