Unable to view invoices in the Control Panel

Incident Report for ionos.co.uk

Resolved

The issue has been resolved.

Posted Sep 25, 2024 - 00:52 BST

Identified

Some customers may be unable to view their invoice in the Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

Posted Sep 24, 2024 - 23:14 BST

This incident affected: Customer Service (Support Tool) and Contract Management (Billing Service).