IONOS Status Page

Our technicians have resolved the issue affecting the Wordpress Pro packages and websites should work again.

For Dedicated Servers using Plesk, Apache issued a new update for both Ubuntu 20 and Ubuntu 18 to fix the issue. Please follow the resolution in: https://support.plesk.com/hc/en-us/articles/4407366133906

We will update the status page with any information as soon as it becomes available.

We have confirmed that this is a Plesk side issue. Due to an Apache update, if your server is using Ubuntu and Plesk, sites hosted will load a 500 error. Plesk developers are working on a fix, but meanwhile you can try to use this workaround: https://support.plesk.com/hc/en-us/articles/4407366133906

Customers with a WordPress Pro tariff do not have to do anything themselves. Our technicians are already working for a fix.

Some customers may be experiencing issues accessing their websites.