Incident Report for Plesk
Incident Report for
Our technicians have resolved the issue affecting the Wordpress Pro packages and websites should work again.

For Dedicated Servers using Plesk, Apache issued a new update for both Ubuntu 20 and Ubuntu 18 to fix the issue. Please follow the resolution in:
Posted Sep 29, 2021 - 08:52 BST
We will update the status page with any information as soon as it becomes available.
Posted Sep 28, 2021 - 11:04 BST
We have confirmed that this is a Plesk side issue. Due to an Apache update, if your server is using Ubuntu and Plesk, sites hosted will load a 500 error. Plesk developers are working on a fix, but meanwhile you can try to use this workaround:

Customers with a WordPress Pro tariff do not have to do anything themselves. Our technicians are already working for a fix.
Posted Sep 28, 2021 - 10:26 BST
Some customers may be experiencing issues accessing their websites.
Posted Sep 28, 2021 - 09:02 BST
This incident affected: Servers (Cloud Server) and Website Builder and Hosting (Wordpress Pro).