Long waiting times for our Hotline

Incident Report for ionos.co.uk

Resolved

The disruption affecting the Support Line has been resolved. It is now functioning normally again.
Posted Oct 13, 2025 - 11:10 BST

Identified

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please reach our customer care unit via e-mail at support@ionos.co.uk
Posted Oct 12, 2025 - 20:03 BST
This incident affected: Customer Service (Customer Hotline).