Long waiting times for our Hotline

Incident Report for ionos.co.uk

Resolved

The disruption affecting the Support Line has been resolved. It is now functioning normally again.
Posted Mar 24, 2025 - 12:12 GMT

Identified

An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Posted Mar 24, 2025 - 11:22 GMT
This incident affected: Customer Service (Customer Hotline).