Incident Report

Incident Report for ionos.co.uk

Resolved

The issue has been resolved.

Posted Mar 17, 2022 - 21:44 GMT

Update

We are monitoring the situation to ensure that the issue does not reoccur.

Posted Mar 17, 2022 - 13:14 GMT

Update

We have eliminated the disruption for almost everyone affected.

Posted Mar 17, 2022 - 13:13 GMT

Update

Our team is continuing to work on this issue. Thank you for your patience.

Posted Mar 17, 2022 - 11:39 GMT

Identified

We are still working on resolving the technical issue. Thank you for your patience.

Posted Mar 17, 2022 - 10:32 GMT

Monitoring

We are monitoring the situation to ensure that the issue does not reoccur.

Posted Mar 17, 2022 - 08:47 GMT

Update

We have eliminated the disruption for almost everyone affected.

Posted Mar 17, 2022 - 08:24 GMT

Update

We are currently working on resolving the technical disruption. We will have an update for you shortly.

Posted Mar 17, 2022 - 08:01 GMT

Identified

Currently there are issues in our email systems. In case of problems with your mail software, we recommend you to use the webmail on https://mail.ionos.co.uk/ . Due to the increased number of users, it may be necessary to reload the webmail during use.

Posted Mar 17, 2022 - 07:42 GMT

This incident affected: Email (Webmail).