Disruption in Cloud Servers

Incident Report for ionos.co.uk

Resolved

The issue has been resolved.
Posted Jul 08, 2026 - 10:28 BST

Update

We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
Posted Jul 07, 2026 - 16:48 BST

Update

We have found the cause for the disruption and are working on resolving it.
Posted Jul 07, 2026 - 10:54 BST

Update

Our team is continuing to work on this issue. Thank you for your patience.
Posted Jul 07, 2026 - 10:17 BST

Update

Our team is continuing to work on this issue. We will post an update as soon as new information becomes available.
Posted Jul 07, 2026 - 02:52 BST

Update

We are still working on resolving the technical issue. Thank you for your patience.
Posted Jul 06, 2026 - 21:25 BST

Identified

We have eliminated the disruption for some of those affected.
Posted Jul 06, 2026 - 15:24 BST

Investigating

We are currently experiencing a technical disruption that may prevent some customers from successfully rebooting their VPS.
Posted Jul 06, 2026 - 11:24 BST
This incident affected: Server & Cloud (Cloud Server, VPS).