Technical issues within IONOS phone systems
Incident Report for ionos.co.uk
Resolved
The disruption affecting the Support Line has been resolved. It is now functioning normally again.
Posted Aug 13, 2024 - 08:09 BST
Update
We are still working on resolving the technical issue. Thank you for your patience.
Posted Aug 13, 2024 - 07:57 BST
Update
We are still working on resolving the technical issue. Thank you for your patience and understanding.
Posted Aug 13, 2024 - 07:17 BST
Identified
We are experiencing technical issues within the IONOS phone systems and may not be able to reach our support line. Meanwhile, you can use +4972117057513 as an alternative. Please note that additional charges may apply when calling this number.

We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

You may also contact our support team by email at support@ionos.co.uk or by chat
Posted Aug 13, 2024 - 03:38 BST
This incident affected: Customer Service (Customer Hotline).