Disruption in logging into the Webmail

Incident Report for ionos.co.uk

Resolved

The systems are stable and all services are functioning normally again. Our apologies for the inconvenience caused.
Posted May 15, 2026 - 12:09 BST

Update

We have eliminated the disruption for almost everyone affected.
Posted May 15, 2026 - 12:02 BST

Identified

We have received reports that some customers may be experiencing issues when attempting to log in to Webmail.

In the meantime, you may access your emails in an email program or email app on mobile devices.
Posted May 15, 2026 - 11:38 BST
This incident affected: Email (Webmail).