In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 2025 - 21:30 BST
Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.

Sep 12, 2025 21:30 - Sep 14, 2025 21:30 BST
IONOS Operational
IONOS Login Operational
IONOS Control Panel Operational
IONOS Order Page Operational
IONOS Help Center Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Sending Emails Operational
Receiving Emails Operational
IONOS email migration Operational
Mail client Operational
Office Operational
Microsoft 365 Operational
Google Workspace Operational
OX App Suite Operational
Online Storage & Backup Operational
Managed Nextcloud Operational
Email Archiving Operational
HiDrive Operational
MyDefender Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder Operational
MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Website Builder Operational
Hosting Operational
Web Hosting Operational
Web Hosting Windows Operational
Wordpress Hosting Operational
Wordpress Pro Operational
Deploy Now Operational
Server & Cloud Operational
Managed Dedicated Server Operational
Dedicated Server Operational
Cloud Server Operational
Virtual Server Operational
VPS Operational
Cloud Backup Operational
Cloud Panel Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Under Maintenance
Contract Activation Operational
Cancellation Service Operational
Billing Service Under Maintenance
Customer Service Under Maintenance
Customer Hotline Operational
Support Tool Under Maintenance
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 14, 2025

No incidents reported today.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Resolved - The issue has been resolved.
Sep 12, 12:58 BST
Identified - Due to a technical disruption, some customers may face issues with their VPS.
Sep 12, 10:01 BST
Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
Resolved - The issue has been resolved.
Sep 9, 13:13 BST
Identified - Currently, some customers may not be able to log in to the Control Panel
Sep 9, 12:47 BST
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025
Resolved - This incident has been resolved.
Sep 3, 14:04 BST
Identified - Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.
Sep 3, 13:57 BST
Sep 2, 2025

No incidents reported.

Sep 1, 2025
Resolved - The issue has been resolved.
Sep 1, 17:15 BST
Update - Our technicians are currently working on resolving this issue.
Sep 1, 16:52 BST
Identified - Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.
Sep 1, 16:23 BST
Resolved - The issue has been resolved. Our apologies for the inconvenience caused.
Sep 1, 17:03 BST
Update - We have found the cause for the disruption and are working on resolving it.
Sep 1, 16:54 BST
Identified - We have received reports that some customers may be experiencing issues when attempting to log in to Webmail.
Sep 1, 16:06 BST
Aug 31, 2025

No incidents reported.