ionos.co.uk Status

All Systems Operational

IONOS Operational

IONOS Login Operational

IONOS Control Panel Operational

IONOS Order Page Operational

IONOS Help Center Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Sending Emails Operational

Receiving Emails Operational

IONOS email migration Operational

Mail client Operational

Office Operational

Microsoft 365 Operational

Google Workspace Operational

OX App Suite Operational

Online Storage & Backup Operational

Managed Nextcloud Operational

Email Archiving Operational

HiDrive Operational

MyDefender Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder Operational

MyWebsite (ordered after 09/06/2017) Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Website Builder Operational

Hosting Operational

Web Hosting Operational

Web Hosting Windows Operational

Wordpress Hosting Operational

Wordpress Pro Operational

Deploy Now Operational

Server & Cloud Operational

Managed Dedicated Server Operational

Dedicated Server Operational

Cloud Server Operational

Virtual Server Operational

VPS Operational

Cloud Backup Operational

Cloud Panel Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 12, 2024

No incidents reported today.

Sep 11, 2024

Technical issues in our email systems

Resolved - The systems are stable and all services are functioning normally again.
Sep 11, 00:06 BST

Identified - We have received reports that some customers may be experiencing issues when attempting to log in to Webmail.
In the meantime, you may access your emails in an email program or email app on mobile devices.
Sep 10, 22:57 BST

Sep 10, 2024

Technical issues in our email systems

Resolved - The issue has been resolved.
Sep 10, 22:40 BST

Identified - We have received reports that some customers may be experiencing issues when attempting to log in to Webmail.

In the meantime, you may access your emails in an email program or email app on mobile devices.
Sep 10, 22:24 BST

Degraded performance with MyWebsite NOW

Resolved - The issue has been resolved. We apologise to customers who were affected by this disruption. We are working to ensure that similar issues do not occur in the future.
Sep 10, 20:35 BST

Update - We are still working on resolving the technical issue. Thank you for your patience and understanding.
Sep 10, 14:08 BST

Update - Our technicians are currently working on resolving this issue.
Sep 10, 11:36 BST

Identified - Some customers are experiencing issues accessing their websites. Our apologies for the inconvenience caused.
Sep 10, 10:46 BST

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

Email address creation may not be possible

Resolved - The issue has been resolved. Our apologies for the inconvenience caused.
Sep 5, 10:40 BST

Update - We are still working on resolving the technical issue. Thank you for your patience and understanding.
Sep 5, 07:16 BST

Identified - Some customers may be experiencing issues creating email address.
Sep 4, 21:15 BST

Sep 4, 2024

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

Technical issues in our email systems

Resolved - The issue has been resolved. We apologise for the inconvenience caused and thank you for your patience.
Aug 29, 14:35 BST

Monitoring - We apologise to customers who were affected by this disruption. We are working to ensure that similar issues do not occur in the future.
Aug 29, 13:05 BST

Update - We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
Aug 29, 12:03 BST

Update - Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.
Aug 29, 10:37 BST

Identified - Due to a technical issue, some customers may not be able to access their emails by webmail and email client.
Aug 29, 09:39 BST

Long waiting times for our Hotline

Resolved - The disruption affecting the Support Line has been resolved. It is now functioning normally again. Our apologies for the inconvenience caused.
Aug 29, 14:29 BST

Update - We are still working on resolving the technical issue. Thank you for your patience.

Our apologies for the inconvenience caused.
Aug 29, 13:35 BST

Identified - An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please contact our support team via e-mail at support@ionos.co.uk
Aug 29, 09:58 BST