All Systems Operational
IONOS Operational
IONOS Login Operational
IONOS Control Panel Operational
IONOS Order Page Operational
IONOS Help Center Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Sending Emails Operational
Receiving Emails Operational
IONOS email migration Operational
Mail client Operational
Office Operational
Microsoft 365 Operational
Google Workspace Operational
OX App Suite Operational
Online Storage & Backup Operational
Managed Nextcloud Operational
Email Archiving Operational
HiDrive Operational
MyDefender Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder Operational
MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Website Builder Operational
Hosting Operational
Web Hosting Operational
Web Hosting Windows Operational
Wordpress Hosting Operational
Wordpress Pro Operational
Deploy Now Operational
Server & Cloud Operational
Managed Dedicated Server Operational
Dedicated Server Operational
Cloud Server Operational
Virtual Server Operational
VPS Operational
Cloud Backup Operational
Cloud Panel Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 8, 2025

No incidents reported today.

Feb 7, 2025
Resolved - The systems are stable and all services are functioning normally again. Our apologies for the inconvenience caused.
Feb 7, 16:57 GMT
Monitoring - The solution has been successfully deployed. To take effect, a republish of the website is required.
Feb 6, 16:11 GMT
Update - Our technicians are currently working on resolving this issue.
Feb 6, 15:27 GMT
Identified - Some customers are experiencing issues while using their MyWebsite product with eCommerce integration.
The issue may affect the store management panel and the store pages in live sites.

Feb 6, 13:25 GMT
Feb 6, 2025
Resolved - The issue has been resolved.
Feb 6, 17:32 GMT
Monitoring - The solution has been successfully deployed. To take effect, a republish of the website is required.
Feb 6, 16:11 GMT
Identified - Some customers may be experiencing issues accessing their websites.
Feb 6, 15:46 GMT
Resolved - The issue has been resolved.
Feb 6, 13:35 GMT
Update - Our technicians are currently working on resolving this issue.
Feb 6, 13:11 GMT
Identified - Currently, some customers are not able to log in to the Control Panel
Feb 6, 12:36 GMT
Resolved - The systems are stable and all services are functioning normally again.
Feb 6, 13:31 GMT
Monitoring - We are monitoring the situation to ensure that the issue does not reoccur.
Feb 6, 13:08 GMT
Identified - Due to a technical issue with our Support Tools, our Customer Service Team are not able to answer questions related to your account.
Feb 6, 12:46 GMT
Feb 5, 2025
Resolved - The issue has been resolved.
Feb 5, 12:59 GMT
Update - We have successfully minimized the disruption and are working to completely resolve it as soon as possible.
Feb 5, 12:48 GMT
Update - We are still working on resolving this issue. More information will follow soon.
Feb 5, 11:57 GMT
Update - Our technicians are currently working on resolving this issue. We will post an update as soon as new information becomes available.
Feb 5, 10:52 GMT
Identified - We’re currently experiencing degraded performance issues with some of our shared hosting Linux servers. Websites hosted there could be temporarily inaccessible or might load slower than usual. We apologise for any inconvenience caused.
Feb 5, 10:16 GMT
Feb 4, 2025
Completed - The scheduled maintenance has been completed.
Feb 4, 19:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 10:00 GMT
Scheduled - Please be aware that we will be performing maintenance on our Website Builder systems.

During short periods of time you might not have access to your Website Builder editor. We advise you to try again the next day or after two hours in urgent cases.

Dec 26, 08:40 GMT
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025
Resolved - The issue has been resolved.
Jan 27, 11:38 GMT
Identified - Due to a technical disruption, some customers are experiencing issues when trying to install WordPress in the Control Panel
Jan 27, 10:13 GMT
Completed - The scheduled maintenance has been completed.
Jan 27, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 21:30 GMT
Scheduled - Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel

Additionally, our Customer Service Team may not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologise for any inconvenience this may cause.

Jan 24, 14:07 GMT
Jan 26, 2025
Jan 25, 2025

No incidents reported.